Tenant data
We store tenant details such as name, contact, room and bed assignment, and stay history to operate the platform on behalf of the PG admin.
Government ID and KYC
Government ID files uploaded by tenants are stored privately. Only authorised admin and super admin roles can view them. Files are used solely for verification purposes.
Rent and payment proof
Payment screenshots and receipts uploaded for verification are stored against the tenant's record and visible to admins of the same PG.
Complaints
Complaint details, proof images, and status updates are visible to the assigned staff, branch admin, and tenant who raised it.
Staff tasks and proof
Tasks, attendance, and proof uploads are stored to keep an operational record.
Website enquiries
Enquiry form submissions are visible to the branch admin and super admin for follow-up.
How data is used
Data is used to operate the platform features you and your tenants rely on. We do not sell tenant data.
Who can access data
Access is role-based and branch-scoped. Super Admin, Branch Admin, Staff, and Tenant roles see only what their role requires.
Data deletion requests
You can request deletion of personal data by emailing hello@mypgos.com. We respond within a reasonable timeframe subject to legal retention obligations.
Contact
Email hello@mypgos.com for any privacy-related questions.